Legal / Complaints Notice

This website provides general information only and nothing on this website constitutes legal or other advice. Claims Countrywide does not accept liability for any loss which may arise from the use of information contained on the website. If you require advice on a legal issue please contact us directly.

Claims Countrywide accepts no responsibility for the content of any third party website which has a link to or from this website.

IF YOU HAVE A COMPLAINT:

We trust you will not have cause to complain about our service. However should you wish to make a complaint about any aspect of our service, please write, e-mail or call Michael Jefferies who will deal with your complaint. Details of how to contact us are contained in the contact page on this website.

Michael Jefferies will contact you within five days of receipt of your complaint and within four weeks we will either send you a final response or let you know why we need further time to deal with your complaint. By the end of eight weeks, we will either send you our final response to your complaint or let you know when we expect to be able to give you a final response.